Patient Information
Everything you need to know about your visit to Ceres Dental. From preparation to aftercare, we've got you covered.
Before Your Visit
What to Bring
Please bring a valid ID and your insurance card. If you're a new patient, arrive 15 minutes early to complete forms.
Insurance Information
We accept all Australian health funds through HICAPS. Every booking and payment is completed online before your appointment — simple, transparent, and completely digital.
Payment Information
We accept all major credit cards, cash, and digital payments. Payment plans are available for major treatments.
During Your Visit
Initial Consultation
Our dentist will conduct a thorough examination and discuss your dental concerns and treatment goals.
Treatment Plan
We'll create a personalized treatment plan tailored to your needs, including timeline and cost estimates.
Comfort Measures
Your comfort is our priority. We offer numbing options, sedation, and regular breaks during procedures.
After Your Visit
Post-Treatment Care
Follow our aftercare instructions carefully. Avoid hard foods, excessive rinsing, and strenuous activities as advised.
Pain Management
Some discomfort is normal. Take prescribed painkillers as directed and apply ice if needed. Contact us if pain persists.
Follow-Up Appointments
Schedule your follow-up appointment before leaving. Regular check-ups ensure your treatment's success.
Frequently Asked Questions
We recommend bi-annual visits for routine cleanings and check-ups. However, those with specific conditions may need more frequent visits.
Yes, professional teeth whitening is safe when performed by our trained dentists. We use approved whitening agents and protective measures.
Contact us immediately. We have emergency slots available for urgent cases. For severe pain or trauma, visit your nearest emergency room.
Yes, we offer flexible payment plans for major treatments. Discuss options with our reception team during booking.
Not always. We take X-rays based on clinical need and your dental history. Full mouth X-rays are typically done annually.
Treatment duration varies. Cleanings take 30-60 minutes, fillings 20-30 minutes, and complex procedures may require multiple visits.
Have More Questions?
If you have any further questions or need assistance, feel free to reach out to our friendly team at Ceres Dental.
Contact Us